Retail Fundamentals (virtual class)
Virtual class hosted via zoom
June 21 to September 6
Tuesdays (12 weeks)
5:30-6:30 PM EST
Unicorn Children’s Foundation is partnering with Ken’s Krew, Inc. to offer an entry level class in retail fundamentals. This 12 week class is designed for adults with special needs seeking community employment in a retail environment, or for those already employed in retail looking to improve customer service and advance their skillset. Topics covered include an overview of the retail industry, jobs within a retail setting, customer service skills, handling challenging situations, identifying personal strengths, and learning from guest speakers employed in the retail industry.
This class is intended for adults or older teens. Individuals who have difficulties reading, writing, or retaining new vocabulary and technical information are encouraged to attend with a "coach" for support. Participants will be expected to complete homework and independent study assignments throughout the course.
**The value of this class is $400.00 per session but will be offered at a discounted rate, with support of available grants & donations.